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Bestbuy驗廠輔導---(QAS/QMS)BBY工藝要求(OQA 不良品處理要求)

Section 5 – OQA 不良品處理要求 Process Requirement for OQA Defect Units


5.1供應商 OQA 不良品處理步驟 Process steps for vendor OQA detected defect product:


5.1.1標識不良品; Defect units labelling;


5.1.2隔離缺陷品在指定的不良品區(qū)域; Insulate defect products at NG product area;


5.1.3QE 確認并匯報問題; Quality engineer confirm issue and report out;


5.1.4QE 出具產(chǎn)品品質異常反饋聯(lián)系單,該單需要包括問題描述,原因分析,改善對策,對策有效性驗證追蹤記錄等;Quality engineer provide abnormal quality feedback sheet which include issue description, root cause analysis, corrective actions, solution verifying and tracking issue improvement;


5.1.5供應商內(nèi)部發(fā)行返工方案及返工作業(yè)指導書;Vendor internal issue rework proposal and work instruction;


5.2BBY 按 PO#執(zhí)行的檢驗出現(xiàn)的不良缺陷沒有超出 BBY AQL 范圍內(nèi)的不良品處理要求: For the inspection with defects are within BBY AQL requirement, the process requirements are:


5.2.1供應商進行不良品原因分析,并找出并驗證改善對策并提供相關的報告給 BBY SQE; Vendor need provide root cause analysis and find out solution, then verify solution and provide related report to BBY SQE;


5.2.2維修不良品需要由 CQI 檢驗員重新檢查;檢查合格后,再由檢驗員按包裝 SOP 包裝; Repaired unit must be re-checked by CQI Inspector, then re-pack by package SOP requirement if inspector check is passed;


5.2.3任何 CR,MA 缺陷或相同 MI 缺陷>=3,供應商在產(chǎn)品出廠前需提供 CPAR 給 BBY SQE; If Any CR, MA or same MI defect>=3 is happened, vendor need provide CPAR to BBY SQE before BBY SQE shipment release approval;


5.3BBY 按 PO#執(zhí)行的檢驗出現(xiàn)的不良缺陷超出 BBY AQL 范圍內(nèi)的不良品處理要求: For the inspection with defects are beyond BBY AQL requirement, the process requirements are:


5.3.1供應商進行不良品原因分析,并找出并驗證改善對策并提供相關的報告給 BBY SQE; Vendor need provide root cause analysis and find out solution, then verify solution and provide related report to BBY SQE;


5.3.2如有 CR, MA 缺陷或相同 MI 缺陷>=3, 供應商返工產(chǎn)品前需提供 CPAR 給 BBY SQE; 請參 CPAR 模板。If Any CR, MA or same MI defect>=3 is happened, vendor need provide CPAR to BBY SQE before product reworking;


5.3.3要求供應商對檢驗不良 PO 的全部產(chǎn)品進行返工, 執(zhí)行返工前, 需要提供以下信息給 BBY SQE 承認批準: Require vendor re-work inspection failed PO#. Before implement re-work process, vendor must provide below information to BBY SQE approval:


1)返工方案 Reworked proposals;


2)返工流程及作業(yè)指導書 Rework process and work instruction book;


5.3.4針對 OQA 不良品維修后,必須到生產(chǎn)線重流,在線檢查及包裝; The repaired OQA detect units must be re-went through production line process, on-line QC and package check;


5.3.5按 BBY 要求重新檢驗該 PO# 產(chǎn)品 Follow BBY requirement and re-inspect the PO#:

1) 與 BBY 指定的第三方預約檢驗; Book with BBY assigned 3rd party for re-inspection arrangement;

2) 協(xié)助 BBY 指定的第三方執(zhí)行檢驗;Work with BBY assigned 3rd party to implement re-inspection;

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